RMA (Return Merchandise Authorization) is one of the most significant aspects of our business and it is our commitment to our customers to offer the best support we can.

Terms and Conditions of RMA Policy:

Guidelines for Manufacturer's Warranty and One-to-One RMA Swap for Resellers    (*Subject to Vendors' Policy)

Brand Product Enduser Warranty One-to-One Swap for Reseller
Intel CPU - Retail Pack 3 years Purchase within 30 days
Intel Motherboard 3 years Purchase within 30 days
Intel Solid State Drive 3 - 5 years Purchase within 30 days
MSI Motherboard 1 - 3 years Pending Stock Availability
Asrock Motherboard 1 - 3 years Purchase within 30 days
Seagate Hard Disk Drive 1 - 3 years Purchase within 1 year
Western Digital Hard Disk Drive 2 - 5 years Refer to PT WPG Elektrindo Jaya, Indonesia
 



     Contact our Local Country Representative for your RMA needs

Malaysia
Singapore
Thailand


Intel Warranty Program


Intel SSD Warranty Program


Western Digital Warranty Program


Seagate Warranty Program